Indonesia stands as one of the largest textile markets globally. Additionally, Trützschler’s Card Clothing and Spinning industries rely heavily on this market. For this reason, we provide careful consideration to choosing a reliable partner to cater to local clients. In 2023, Agansa was able to secure that position. To guarantee that our clients receive exceptional service in the relevant application areas, the team of technical experts combines knowledge in Card Clothing and Spinning with Trützschler.
Agansa and Trützschler have developed a close partnership as major participants in the Indonesian textile industry in recent years. Agansa is well known for providing machinery maintenance. Its main office is in Bandung, which is two hours away from Jakarta. It also has a branch office in Solo.
Certified and standardized
We chose Agansa as our service agency in Indonesia due to its exceptional ability to offer top-notch assistance for both spinning and card clothes. All Trützschler clients will have a single point of contact as a result. Furthermore, by operating at the same quality as every Trützschler service station globally, the company is able to meet our stringent criterion for service. A thorough certification procedure ensures that excellence is maintained throughout. Trützschler’s expert engineers visit Agansa on a regular basis to assess the quality of its facilities and the expertise of its on-site staff. To ensure that every aspect of the agency’s daily operations is the same as the rest of our worldwide network, the partners jointly decide on enhancements and further training.
Events for excellence
Several events have already demonstrated the value of this collaboration since it entered into force in 2023. In September and October for example, the partners hosted a series of Customer Day events in Bandung, Jakarta and Solo – reaching more than 250 customers from Trützschler’s Spinning and Card Clothing businesses. Together, the attendees engaged in open discussions about key challenges and opportunities. Customers also had a chance to share their concerns and suggest improvements.
Outstanding service everywhere
Agansa’s technical team is now helping to maximize the positive impact of our machines across the textile market in Indonesia. Customers for Trützschler’s Spinning and Card Clothing businesses in this country can rely on this new service agency to provide the same outstanding support offered everywhere else in the world.
Customers satisfied with service
Jemmy Kartiwa Sastraatmaja, owner of Danar Mas, one of the leading textile manufacturers in Indonesia, specialized in yarns and greige fabrics, speaks positively about his experience with the Trützschler and Agansa team: „We are satisfied with the support from the sales team and the technical service team from Trützschler and Agansa, who are always ready to help.”
