News & Insights | Textile machinery

BW Converting launches e-learning platform for enhanced customer

Published: November 25, 2024
Author: TEXTILE VALUE CHAIN

New online training solution complements on-site training, offers flexible learning options and helps customers manage workforce challenges

BW Converting has introduced an e-learning platform with the goal of revolutionizing customer training for all of its brands. This online resource, which was created to promote operational efficiency and offer flexibility, gives users access to comprehensive machine overview courses that improve on-site training and make it simpler to adjust to changes in the workforce.

All of the BW Converting brands are available on the platform, including Northern Engraving and Machine, Hudson-Sharp, Winkler + Dünnebier (W+D), Baldwin Technology Company, STAX Technologies, and Paper Converting Machine Company (PCMC). The platform will soon be expanded to include the entire spectrum of brands and products, with an initial focus on well-known equipment from BW Converting’s PCMC tissue and print capabilities as well as their Hudson-Sharp brand bag converting portfolio.

This launch marks a significant investment in helping BW Converting customers achieve greater productivity and operational efficiency. The e-learning platform offers flexible, on-demand training options that supplement on-site instruction, equipping employees with foundational knowledge while addressing challenges like employee turnover and onboarding.

Key benefits of the platform include the flexibility for employees to learn at their own pace, the ability to maintain productivity despite staff turnover and the chance to reduce on-site training downtime. With versatile purchasing options, including a la carte courses, subscription plans and real-time payment via credit card, the platform also integrates seamlessly into broader training and service programs. For customers with unique needs, BW Converting’s training team can create tailored e-learning content specific to their equipment and requirements.

“This digital solution allows customers to save on costs related to extended on-site training, minimize production interruptions and access a consistent knowledge base for improved workforce competency,” said Scott Kupsky, Technical Training Leader at BW Converting. “By streamlining training processes and offering custom content, BW Converting is setting a new benchmark in customer education within the converting and packaging industry.”

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