In recent years, MSB Consulting (MSBC) has established itself as a one-stop shop for carpet, rug, and home textile machinery. The business, which has won the trust of clients in a number of significant international marketplaces, now anticipates enhancing its growth velocity in the near future. Introducing the business in an exclusive interview, CEO Manjeet Singh Bakshi said: “MSB Consulting is a relatively young company formed in January 2010. Customers from India, Pakistan, Bangladesh, the Middle East, South East Asia, and Australia have helped MSBC expand over the past 12 years. We work in 28 countries and provide our clients with satisfied services. Our main area of interest is automation in the home textiles, carpet, and rug sectors. most of the top manufacturers in the industry of carpet, rugs, and household textiles are our clients.
Key Elements
Why would a customer choose to work with MSB given how fiercely competitive the textile machinery market is and how solutions are offered at every price point? Bakshi responded by saying, “Our strength is our extensive knowledge and consultative style which assists in acquiring a customer’s trust. Our customer retention rate is over 70%. Technology sales are aided by our consultancy division. In addition to providing equipment to our clients, we make sure to run the equipment and support the client’s team in order to ensure a machine’s effectiveness and production. This distinguishes us from our rivals and gives us an advantage over other vendors in the market.
“We are the only supplier of machines in the industry that has a full range of supply chain services and uses our consulting expertise to add value for our clients. We sell new enterprises to our current clients using our advisory expertise. Due to our extensive domain knowledge, we are able to sell our customers customised solutions and value. Unlike our market competitors, we don’t sell boxes. We are among the finest in the business when it comes to after-sales service, he continued.
To further increase textile manufacturing, the government has introduced the PLI programme, PM Mitra, and many other initiatives. The lofty goal that the textile minister has set for the Indian textile industry is to reach USD 350 billion by 2030. Providing his thoughts on what is the According to Bakshi, the amount of investment needed for new initiatives, as well as the equipment needed to accomplish these objectives We work in automation, so the government needs to support the textile industry in India with programmes that allow businesses to build new facilities or expand their current ones using cutting-edge technology in order to produce more goods in greater quantities and with higher quality at a lower price.
“We need to adopt more and more automated cut-and-sew processes if we want to compete with our neighbours and China in the home textiles market. India’s rug and carpet producers must use the most up-to-date equipment to outcompete Turkey, China, the US, and other rival nations. Machine-made carpet is a market that Indian textile companies must enter as There is a broad range. Artificial grass, carpet tiles, wall-to-wall carpeting, and area rugs are examples of machine-made carpets with enormous market potential. India currently produces bath carpets in significant quantities, he continued.
Optimistic Outlook
Speaking specifically about how MSB intends to take advantage of the upcoming growth potential by utilising its knowledge and tight client relationships, Bakshi said: “It’s a constant endeavour to add newer technologies to our portfolio, and we have been pretty successful in doing so. We are young, as we’ve already mentioned, yet eager to succeed in company and give our clients value, as it states in our tagline. We continually search for international suppliers to partner with in order to respond to our customers’ expanding manufacturing needs. Ultimately, this benefits the industry as a whole and ourselves.
Bakshi expressed his views on the textile industry’s segments that he believes will experience promising growth in the upcoming years as well as the company’s strategy for meeting the demands that are likely to arise, saying: “We feel that manmade fibres (rugs and carpet), technical textiles, and home textiles will continue to grow in India, and we are well-experienced to cater to the industry with our in-depth knowledge, know-how, team, and collective experience.”
Digitalization and automation are also becoming more and more significant. The urgency of finding these answers has increased due to the pandemic. Bakshi said, highlighting how MSB assists clients in automating and digitising their business processes: “We are professionals and are known for automation with our clients. Additionally, we provide data integration services that assist clients in making fast decisions in the production field.
