Punjab & Sind Bank Expands Digital Loan Discovery Through 24x7 UniBot Assistant

Digital banking assistant enables customers to explore loan products, account queries, interest rates and grievance registration

Punjab & Sind Bank has introduced and promoted UniBot, its 24x7 digital banking assistant, as part of its efforts to make banking services more accessible through digital technology. The assistant allows customers to explore the bank's products and access information through a guided digital interface.

For customers seeking financing, UniBot provides information on loan solutions based on their requirements, simplifying the initial loan discovery process. The assistant is available around the clock and also supports account-related queries, information on interest rates for loans, grievance registration and other banking-related information.

Exploring Loan Options Through UniBot

Punjab & Sind Bank offers a range of loan products for different customer requirements, including PSB Apna Vahan, PSB Apna Ghar, PSB Education Loan, PSB Vyapar Loan, PSB Personal Loan and PSB Gold Loan, among other financing solutions.

UniBot provides customers with a first point of interaction when they are unsure about which loan product may suit their requirements. Through the digital assistant, users can explore available loan products and access relevant information through a simple, guided interface.

The bank said the introduction and promotion of UniBot is part of its broader efforts to use digital technology to make banking services more customer-centric and accessible.

24x7 Digital Banking Support

With round-the-clock availability, UniBot provides customers with quick access to banking information without being restricted to conventional service hours. Its guided interface is intended to simplify the process of exploring loan products and navigating other banking-related queries.

The initiative forms part of Punjab & Sind Bank's continued focus on digital transformation and its efforts to provide banking services that are simple, convenient and accessible anytime and anywhere.