“Customer First” has always been the philosophy at Truetzschler. It is with this spirit, that Truetzschler opened its service and spare parts centre in Panipat in May 2019.

Panipat, which until recently was known as “City of Weavers” has seen a huge leap in the spinning activities. The city is the biggest hub of recycled yarn market. There are more than 600 OE machines producing almost 500 tons of yarn every day. With the start of many spinning mills in this area, Truetzschler was the obvious technology partner and now has a large base of more than 500 carding machines in this area.

To celebrate this success and further apprise the customers of the new product developments, Truetzschler held a “Customer Day” in Panipat on 8th January 2020. The event was a huge success and received very positive feedback from the customers as more than 100 decision makers attended the programme.

Dr. Dirk Burger, CEO of the Truetzschler Group, Mr. Joseph Thomson, CEO of Truetzschler India, Mr. Ashish Sharma, Vice President Sales and Service of Truetzschler India, Mr. Kiran Hanchate, Business Head Spinning of A.T.E. and Mr. Anil Sharma, Regional Head of A.T.E. New Delhi, were present to welcome the customers.

Dr. Burger welcomed the customers saying “The Indian market is a special place for Truetzschler and the company strives to bring its latest products to its esteemed customers. In recent times Panipat has seen large deliveries of carding machines and therefore Truetzschler is committed to its after sales activities. Truetzschler will do all that is possible to be the customers “preferred choice of technology provider” in the future”.

Mr. Ashish Sharma presented details about the latest offerings from Truetzschler like the new automatic bale opener BO-P, the intelligent card TC 19i and the smart creel equipped draw frame TD 10.

The event was rounded off by a Q&A session where technical experts from Truetzschler answered the guests’ questions.