News & Insights

R CITY ties up with Vend‘N’Go to set up a smart food delivery service kiosk within the mall’s premises

Published: August 7, 2023
Author: TEXTILE VALUE CHAIN

1st mall in Mumbai to offer this service to its patrons for a seamless and efficient food ordering experience

Mumbai, 7th August 2023: Mumbai’s iconic shopping and entertainment destination, R CITY has partnered with Versicles Technologies Pvt Ltd to launch Vend‘N’Go exclusively across the mall’s premises. Vend‘N’Go is a pioneering micro-commerce platform that allows customers to order their food choices from multiple restaurants, cafe and food outlets in a single order while they shop and have it delivered to a kiosk pickup location. The platform is making its debut in Mumbai at R CITY to offer this first-of-its-kind service within a mall, following its successful presence at malls in the South. This innovative food delivery service kick-started its operation at R CITY on this weekend.

To offer a seamless and hassle-free food ordering experience, the smart kiosks will be strategically placed at various locations in the mall for customers seeking a more convenient way to order food. The mall’s patrons can effortlessly browse through their menu, simply place their order, make payments directly through the kiosks or the mobile app, and track the progress of their order in real-time. This streamlined procedure not only saves time but also provides the flexibility of having the food delivered (as per your preference), ensuring an extraordinary food ordering experience and customer satisfaction.

Apart from that, Vend‘N’Go actively promotes the restaurant and its offerings through various channels. Hence, by introducing this service, R CITY will be offering a unique opportunity for its food outlets to significantly boost their brand visibility, and tap into a wider customer base, resulting in increased foot falls and maximizing sales. Moreover, to celebrate its launch in the city, Vend‘N’Go is gearing up for an exciting week-long promotion that includes enticing coupons, attractive discounts, and thrilling prizes.

Over the years, R CITY has always been a frontrunner in undertaking new initiatives and offering extraordinary experiences to its visitors. From collaborating with Tata Power to install e-charging points within the mall, having IKEA’s only in-mall format in India to setting up SOCIAL’s 19th outlet in Mumbai along with hosting musical gigs, stand-up comedy shows, food fests and offering premium shopping experience – R CITY always strives to deliver personalised experiences and cater to the ever-changing demands of consumers in a competitive environment. With Vend‘N’Go’s commitment to innovation and customer satisfaction, the mall aims to revolutionize and redefine the shopping experience of Mumbaikars.

ABOUT R CITY

Since 2009, R CITY, the flagship retail venture of Runwal Developers Pvt. Ltd. has been welcoming visitors as Mumbai’s biggest shopping and leisure destination. Nestled in the heart of the central suburbs, it extends across 1.2 million square feet of retail space and is home to 300+ Indian and International brands across Fashion, Food, Beverage, and Entertainment. The mall boasts of a 24,000 sq. ft. courtyard – the perfect venue for city-level events like musical gigs, stand-up performances, food fests, and more. It’s also the largest recreation hub of the city with over 9 entertainment centers including India’s first and largest indoor theme park – Kidzania and various new age experiential brands in entertainment and leisure along with 14 anchor brands to give visitors a truly international shopping experience. R CITY also has the first and only in-mall format of IKEA in India which spans across 72,000 sq. ft. With a balanced offering of the best in shopping, entertainment, and food, R CITY provides an engaging and unforgettable experience to its shoppers and visitors.

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