New Delhi, 7th September 2020 | Pacific Mall, Tagore Garden announced today it bagged the title for ‘Best Mall in Delhi’ by Tripadvisor Traveller Choice’s Award 2020. This prestigious title is granted to only 10% of the players in hospitality business globally. Travellers’ Choice awards declares winners based on a full year of Tripadvisor reviews, prior to any changes caused by the pandemic. Title holders are known for consistently receiving great traveller/diner feedback, placing them in the top 10% of hospitality businesses around the globe.  Tripadvisor, world’s largest travel platform, is available in 49 markets and 28 languages.

Pacific Mall over a decade has been an integrated lifestyle destination for the outgoing population of Delhi. The mall brings together state of the art retail, hospitality, entertainment and food & beverages services to the visitors. “Winners of the 2020 Travellers’ Choice Awards should be proud of this distinguished recognition,” said Ms. Kanika Soni, Chief Commercial Officer at Tripadvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners’ achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well-deserving, they are also a great source of inspiration for travellers/diners as the world begins to venture out again.”

Commenting on the achievement, Abhishek Bansal, Executive Director, Pacific Malls, said, “We are thankful to all our customers and patrons for appreciating our services and rating us with good feedback. This is a great source of inspiration to our entire team. Achieving such accolades in these times, gives us motivation to strive for best at each endeavour.”

Pacific Mall has been a frontrunner in adopting alternative shopping experiences for their valued customers, as malls reopening began post lockdown. They have introduced Shop from Home, Free home delivery, Back to shopping offers, Whatsapp Video Shopping, and Block and Shop like services to give their customers a sense of safety and exclusivity. Block and shop allows the shoppers to pre-book a slot for themselves and look around exclusively in that store. Mall authorities have made the retailers and other management personnel aware for keeping a check on other safety guidelines being followed.

Pacific Mall, Tagore Garden has been conferred with many accolades before such as-

  • ISCA Award Most admired shopping center Launch of the year – North 2011.
  • ISCA Award – Most admired shopping center  – RETAILERS CHOICE 2013
  • Asia Shopping Centre & Mall award in category – Most admired shopping center  – RETAILERS CHOICE 2014
  • ISCA Award – Finalist Most admired shopping center of the year Metros – North 2014
  • Asia Shopping Centre & Mall Award In Category – Most Admired Shopping Center Of The Year Marketing Consumer Promotion 2015.
  • Realty Fact Most Admired Developer of the Year – Retail, 2016
  • Images Excellence Award For Operations Management And Business Transparency – 2017
  • ISCA Award– Most Admired Shopping Centre of The Year – 2018
  • ISCA Award – Most Admired Shopping Centre of The Year – Marketing – 2018