Lear Corporation, a global automotive technology leader in seating and e-systems, has received two JD Power 2020 US Seat Quality and Satisfaction StudySM awards, sweeping the mass market car categories. Lear also placed six seats in the top three across the seven product segments included in the study – more than any other automotive supplier.
Based on the annual JD Power Seat Quality and Satisfaction Study, the awards reflect the owners’ experience with the quality, design and features of the automotive seating system for models sold in the US.
Lear also placed second in the mass market midsize/large category with the Ford Fusion and placed three other seats in the top three in the mass market compact SUV (Hyundai Tucson (Ulsan 5 Plant, Korea), mass market truck/van (Chevrolet Silverado) and luxury SUV (Jaguar E-Pace).
“From the design studios and engineering centres to our manufacturing plants, we place tremendous importance on quality in every product that we manufacture,” said Frank Orsini, executive vice president and president, seating. “The coveted JD Power awards validate our company vision of making every drive better with seating solutions that meet the highest standards of excellence set by automakers and their customers”.
The JD Power 2020 US Seat Quality and Satisfaction Study is based on responses from 87,282 purchasers and lessees of new 2020 model-year vehicles who were surveyed after 90 days of ownership. The study was conducted from February through May 2020. Seat quality is measured by the number of problems experienced per 100 vehicles during the first 90 days of ownership, with a lower score reflecting higher quality.
Lear, a global automotive technology leader in seating and e-systems, enables superior in-vehicle experiences for consumers around the world. Our diverse team of talented employees in 39 countries is driven by a commitment to innovation, operational excellence, and sustainability.
