Company’s Vision is to achieve customer satisfaction through innovation and superior quality of our products and services. The Jakob Müller Group is the no. 1 supplier of systems and solutions for the ribbon and narrow fabrics industry, providing everything from warp preparation to the final product on a one-stop-shop basis.
ITMA 2019 update
New developments will be released at ITMA 2019 – no information will be disclosed before, however our campaign nfm.swiss shall give a first insight about what will be presented. We are furthermore focusing on innovative solutions and applications with regard to digitization and will come up with some very interesting and useful developments.
Expansion plan
Our development plan, however does not refer to the production process only. At the same time we are working on the digitization of our services. We have recently released our service portal “mymueller®”. Besides ordering spare parts with a real time information about the delivery status, this browser based system enables our customers to download manuals and to scroll the spare parts catalogue. – via desktop, tablet or smartphone.
Our new service portal can be the access point to our production data acquisition MÜNET, a modular software, which includes a lot of tools and functions to monitor and to control the production. Further development steps towards preventive maintenance and production planning have already been launched.
Our portfolio, which we will present at ITMA 2019, will surely underpin our reputation as a world market leader in the narrow fabric industry.
Growth
In general, today’s markets are moving fast. Our customers are confronted with short lead times connected with high requirements in terms of quality and design. Therefore digitization with regard to the production process including our services is one of the main topics, we are working on.
We are strengthening our competitiveness through innovation, which clearly sets us apart from our competition and underpins our position as a market leader in our industry.
We are constantly working on innovative products and technologies. Besides our own development efforts, we are cooperating with universities and institutes. This strategy incorporates a broad and profound expertise to always ensure a state of the art solution.
Future technology
One of the main future topics in our industry will be the digitization of the production process in the context of the Internet of Things (Industry 4.0). We are therefore working in a very close partnership with the Digital Capability Center (DCC) at the University of Aachen in Germany. Together we have built up a model factory “Industry 4.0” mainly based on our machines, where we produce a woven bracelet with an integrated RFID-chip. The process is fully digitized. The finished bracelet enables an individual login at each machine. We are not only gaining a lot of experience out of this project but also offer application-oriented workshop, trainings and events, which can be booked by interested customers for their specialists and management.
Branding Strategies in India and International Market
As a company with worldwide set ups on one side and with globally acting customers on the other side, our branding strategy does not differ from market to market. Our main target is to ensure, that the worldwide perception of the “Müller”-brand is characterized by customer benefits in terms of innovation, quality and service.
We are working on the digitization of our internal processes as much as we do on our products and services and digital marketing is only one part of it. This is an ongoing, challenging process for all people involved, which however offers a lot of opportunities.
