RAI’s Bengaluru Retail Summit 2025 Charts the Future of Indian Retail
Bengaluru, June 19, 2025: The Retailers Association of India (RAI) hosted the 3rd edition of the Bengaluru Retail Summit (BRS) on June 18th at the Sheraton Grand Bangalore, gathering influential leaders and changemakers from the retail industry. The summit served as a powerful platform to discuss emerging retail trends, disruptive technologies, and strategic growth paths.
Taking place in India’s innovation capital, BRS 2025 fostered impactful discussions and partnerships, further establishing Bengaluru as a key hub for retail transformation.
Kumar Rajagopalan, CEO of RAI, remarked:
“Bengaluru is India’s innovation city where young, globally‑exposed consumers & retailers shape what’s next. With over a third of the population under 35 years old and a tech‑savvy workforce, the city tests ideas fast. At the same time, its deep cultural roots — from dosas on VV Puram Food Street to craftsmanship in clothing — give retailers a unique playbook. What we learn here is powerful: to succeed in retail, you need to fuse modern digital flair with the warmth of local tradition.”
Key attractions included a keynote presentation by Chetan Krishnaswamy, VP of Public Policy at Amazon India, titled "Be Where Your Customers Are: The Omnichannel Revolution in Indian Retail", and a Fireside Chat with Siddharth Dungarwal, CEO & Founder of SNITCH.
The summit featured panel discussions on a range of critical topics:
- Navigating evolving markets for retail success
- Merging digital innovations with physical retail
- Leveraging retail tech for business growth
- Translating insights into retail opportunities
- Creative innovation in diverse retail segments
Retail experts and industry voices contributed their insights:
- Anand Aiyer, Arrow (Arvind Fashions Ltd.)
- Ashwin Chandrasekar, Third Wave Coffee
- Deepak Jain, CEO, Amantè India
- Devarajan Iyer, Lifestyle International
- Karan Mehta, Easybuy – Landmark
- Kumar Nitesh, Ajio Business & Footwear Business, Reliance Retail
- Lavanya Pachisia, Zivame
- Manohar Chatlani, M D Retail India (Soch Apparels)
- Mouli Venkataraman, CEO, Cocoblu Retail
- Seshu Kumar Tirumala, BigBasket
- Srikanth Patnam, Royaloak Incorporation
- Subhash Chandra, Sangeetha Mobiles
- Sumit Ghosh, Fossil India
- Venkatesh Vijayaraghavan, TTK Prestige
Deepak Jain, CEO, Amantè India Ltd. said:
“Bengaluru’s customers know exactly what they want—comfort, style, and value. They're informed, confident, and they won't settle. In intimate wear, that means local stores must bring best‑in‑class fabric and fit, backed by seamless omni‑channel support. We're adapting by listening to Bangalore’s smart consumers, innovating with tech‑enabled design, and expanding touchpoints across the city and Karnataka.”
Devarajan Iyer, Executive Director and CEO, Lifestyle International Pvt Ltd. stated:
“Bengaluru is where retail reinvents itself every day. We see shoppers switching between online and in‑store with ease. It’s a city that demands choice—from global to national brands —and expects experiences that are seamless in both digital and physical.”
Subhash Chandra L, MD & CEO, Sangeetha Mobiles Pvt. Ltd. and Chairman, RAI Bengaluru Chapter shared:
“Bengaluru’s consumers expect more from their experiences—seamless service, smart upgrades, quick turnaround. Karnataka’s retail players are stepping up with flexible financing, fast delivery, and local showrooms blending tech and trust. We’re building a model that’s rooted in community, driven by innovation, and ready for next‑gen connectivity.”
With impactful content and strong industry participation, BRS 2025 reinforced RAI’s commitment to shaping India’s retail future through innovation, technology, and collaborative forums. As retail continues to evolve, platforms like BRS will remain essential in building a resilient and forward-thinking industry.