Mumbai, 1st February, 2024: Pepperfry, India’s leading e-commerce furniture and home decor company, announces an innovative ‘Furniture Exchange Program’, designed to eliminate the hassle associated with getting rid of existing bulky and old furniture. Customers can now effortlessly exchange their existing furniture for a brand new stylish home décor, ensuring a smooth transition and enhancing their overall shopping experience.
In today’s fast-paced world, the need for convenience in home furnishing is paramount; Pepperfry’s ‘Furniture Exchange Program’ addresses this necessity head-on. Aimed at fostering customer loyalty, this innovative program eases the transition to fresh, stylish interior and home decor. Customers no longer face the dilemma of storage space or the hassles of negotiating with buyers, thanks to this seamless exchange process. The furniture exchange program has been launched in Bangalore and is set to expand to Delhi and Mumbai in the near future.
Tailored for ease in furniture shopping, this exclusive studio-only service ensures a direct, personal, and effortless exchange experience. This exchange program offers customers the opportunity for a ‘like-to-like’ exchange, permitting the trade-in of old for new within the same furniture category, be it beds, sofas, dining sets, or wardrobes. It comes with the added flexibility to either upscale or downscale selections. To sweeten the deal, the program includes a 7% extra discount on similar category products, complemented by free shipping, without any constraint on the order value. This approach simplifies the buying process and enhances the overall customer satisfaction. Pepperfry will continue to evaluate and expand the range of products eligible for exchange based on customer feedback.
Hussaine Kesury, Chief Activation Officer at Pepperfry, said, “At Pepperfry, we recognize the modern consumer’s desire for seamless experiences while making a purchase decision. This program aims to cater to convenience-conscious customers who want to get rid of their old furniture with new designs on Pepperfry without getting into the hassles of negotiating with multiple vendors. Through a hassle-free ‘like-to-like’ furniture exchange, we strive to simplify the overall shopping experience, fostering a transition towards a more circular economy for the furniture industry.”
Pepperfry is India’s leading furniture and home products marketplace, offering customers a wide selection of amazingly priced furniture and home merchandise. They are known for their commitment to quality, convenience, and innovative solutions in the home furnishing space.
About Pepperfry
In 2012, Ambareesh Murty and Ashish Shah pioneered omnichannel retail with the launch of Pepperfry, India’s leading e-commerce marketplace for furniture and home goods. In the last decade, the brand has disrupted the tenets of classical retail by combining an online virtual catalogue with an extensive in-house supply chain, and a large omnichannel footprint covering more than 100 cities in India.
